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Shipping Policy
Misprints provides free shipping on all orders above Rs 699 across India covering most of the PIN codes.
Misprints outsources its delivery and has tie ups with reliable courier services that provide reliable services to all our customers.
Misprints delivers its products within 5-15 working days after an order is placed, unless notified otherwise.
The products are dispatched within two to three working day of the order, unless notified otherwise.
For more details,you can reach our proficient customer care at official.misprints@gmail.com.
In case the products delivered are not in the required condition, please bring it to the notice of the delivery personnel.
You can also inform the same by writing to us at official.misprints@gmail.com.
Our representatives will get back to you within 24 working hours to resolve your grievances.
In case of Mistake in placing a COD order, You can cancel your order before the shipment leaves our facility at no cost.
We strongly recommend creating a product unboxing video upon receiving your order to ensure any discrepancies can be addressed. This video will serve as proof and help process your return and refund smoothly. Without videographic evidence, such requests are typically declined.
Return Policy
To initiate the return/exchange process click here
Due to the nature of our business, we operate on a print-on-demand model, meaning each item is created specifically for you after an order is placed. Therefore, we are unable to offer refunds or exchanges for items that match the design, color, and size as shown on our website. We strongly encourage customers to review the product details and images before making a purchase.
Customer Change of Mind
We do not offer refunds or exchanges if a customer changes their mind or decides they no longer want the product after placing an order. We recommend double-checking your order details and confirming your selection before completing the purchase
Special Cases Eligible for Refunds
We value your satisfaction and take responsibility for any errors on our part. Refunds will only be considered in the following special cases:
a) Wrong Print: If we have sent you an incorrect print that does not match your order details, we will initiate a refund or exchange once the error is verified.
b) Printing Mistake or Bad Quality: If your order contains a printing mistake or exhibits poor quality that is not aligned with our high standards, we will work to resolve the issue.
If you receive a defective product from Misprints, please provide us with a video of the shipment as proof . Within 24 hours of time of delivery. This is necessary to initiate the return process and ensure prompt resolution.
Reasons for Rejected Returns: Your return may be rejected if:
• The item is not returned with all its original packaging and in perfect condition.
• Products returned in poor condition or clearly used will not be eligible for a refund.
Refund Process:
Upon receiving the returned item and inspecting it, we will initiate the refund process.
For prepaid orders, the refund will be credited to the original source of payment and for Cash on Delivery we will issue the refund to the customers bank via UPI
Please allow 3 to 5 business days for the refund to reflect in your account.
Return Shipping Instructions:
If your pincode is non-serviceable for a reverse pickup, please courier the product(s) to our warehouse .To prevent loss or damage during transit, ensure that the items are securely packed. Include the ORDER ID and registered mobile number on the packaging.
Conditions for Returns:
All returned items must be in unused condition with all original tags attached and packaging intact.
Refund Inclusions:
Once we receive your return at our warehouse, we will process your refund along with the self-shipping charge, up to Rs. 100.For further assistance or queries regarding returns, please contact our customer support team at [Customer Support Email/Phone].Thank you for shopping with Misprints.
We strive to ensure your satisfaction with every purchase.
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